Fraktregler
When will my order be processed?
All orders are handled and shipped out from our warehouses around the world (USA, ASIA, Europe). Please allow extra time for your order to be processed during holidays and sale seasons.
All items in store take 3 - 5 business days to process between Monday-Friday and are shipped the next day after the processing day. Please note that we don't ship on weekends (Saturday and Sunday) or holidays.
Please allow ≈ 20-35 business days for shipping. We are working on providing faster shipping...
SHIPPING POLICY
IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information.
Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us as soon as possible. However there is a 72 hour wait list for email, therefore, if your order has left our warehouse within 72 hours, it is out of our control.
We are is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
We will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and...
- The customer refuses to accept the package
- Number of attempts is made in the country of destination to deliver the package.
We reserve the right to abandon the package(s) and will not be responsible for any refund.
How much does it cost?
We offer FREE SHIPPING on all products!
If I order multiple products, can they be shipped in the same package?
To reduce shipping delay for our valued customers, all products are shipped individually as soon as they are processed for shipping in our warehouse.
I’ve put down the wrong shipping info/size order/variant order! What do I do?
Prevention is this best protocol for this scenario. Please triple check that all information submitted is correct when following the purchasing process. If you do happen to make any error, please contact us as soon as possible and we will try and correct the error. As our products are processed the day of the purchase submission, we cannot guarantee your purchase info will be corrected. All customers will be subject to re-purchasing the desired items if an error occurs.
Cancellations
Occasionally an item sells out and we may need to cancel your order. If for any reason your item is unavailable, we will notify you by email and you will be refunded in full.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in NOK with exception to some items. Which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.